ARTICLE 7 : OBLIGATION AND RESPONSIBILITY OF THE CUSTOMER
When opening an account, the customer must keep a valid email address and postal address, Valahost communicates to the customer by Email the codes and passwords that allow the operation of the server. These details are confidential. The information will be updated from the customer area designed for this purpose.
The client must contact Valahost in the event of non-renewal of an accommodation service, respecting a period of 15 days before the date of renewal of the service. In the event that the customer has not been so kind as to notify before this specific date of renewal, the invoice for the service will be due.
1 – Use of CGI / PHP / ASP scripts : Valahost provides hosting packages that make it possible to use CGI, ASP, PHP scripts and other executable programs. These scripts use a lot more system resources compared to simple PHP pages, so there are some limitations when using these features.
The scripts must use acceptable system resources. Scripts that use a very large number of CPU cycles and a very large RAM memory space must be suspended or additional costs may apply.
Valahost will get involved as much as possible in order to notify customers who use scripts using too large a percentage of system resources before their suspension.
On the other hand, if the scripts cause problems of size to the other customers or that these take an excess too many resources they could be stopped without notice.
The scripts should not, under any circumstances, interfere with the configuration of the server or the hardware. The implementation of this type of script may result in the direct cancellation of the customer account without refund.
The use of your pack to offer meter services or other CGI / ASP / PHP services to a large number of users is subject to the prior acceptance of Valahost.
2 – Use of PHP / MySQL: The user is informed that the improper or incorrect use of MySQL and PHP (looping scripts.) Can cause the site to malfunction on a shared server, and expose the site concerned to suspension without no prior notice to ensure a better quality of service to all of the server’s clients.
Even if this is rage, but we can proceed to the suspension of an account that uses excessively these resources there, because otherwise it will have a negative impact on other users of the same server.
Typically, the customers who experience these issues are those who use their shared hosting accounts for storage, file sharing, streaming, or any busy website. If you want to host this type of website, go to our dedicated hosting page or cloud-vps.